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Frequently Asked Questions
How do I sell tickets?
Create an account, complete the required seller details and Seller Agreement, then use the Sell flow to add accurate ticket, quantity, delivery, and price information.
Is it safe to buy tickets?
SuperTix uses seller checks, platform checkout, and buyer-protection workflows. The Buyer Guarantee covers invalid or undelivered tickets and organizer-canceled events.
How do I get paid for sold tickets?
After the ticket transfer is completed, SuperTix prepares the seller payout using the payout details on the order and sends a final status update.
What if I need to cancel?
Contact our support team immediately. Cancellations are handled on a case-by-case basis according to our refund policy.
